Whilst allowing customers to lower costs and the complexity of procurement, management, and maintenance of end-user devices, DaaS also helps providers to increase profitability and customer loyalty.

But it is not an easy task:  managing the entire device lifecycle demands an orchestration of virtually all the processes and relationships between the players involved. We need to manage and track, not only devices and users, but contracts, inventory, repair partners and processes, logistics, replacement, and end-of-life disposal.

At Viatecla, we are helping Samsung to be one of the world's pioneers in the use of this model to create a consistent and unique customer experience through a DAAS platform based on Scriptor Server that will support the whole service ecosystem.

And it is not only vendors of desktops, laptops, tablets, or mobile phones that can take advantage of this new supply chain model. Any device lifecycle can be managed by it, from medical to industrial equipment or hardware.

If you are curious to know more, please contact us. We will be happy to help you to figure out how to transform and add value to your Supply Chain.