The new reality has brought us to work at home 100% of the time. Companies has had to improvise and be fast to provide means and processes to keep employees working in teams remotely, not only from their house, but also, in many times, with their own devices. This situation has brought some challenges in multiple dimensions; some has to do with business processes, others with security. Nevertheless, a big issue, sometimes forgotten, is how to preserve the organizational knowledge and business information produced every day. Most of the time, people are focus on doing their tasks and deliver them as fast as possible and frequently forget how important is to register and document the information generated during the tasks' execution. However, the following is also part of the task: have all the information in a normalized format and in a normalized place so, when someone else needs to come back to the subject or follow its flow, all the information may be there, easily accessible. Typically, this is a three-dimensional problem:  first, you must have digital processes; second, you depend on your people's discipline; and third, you need a platform to manage both.

A good platform to manage processes and keep tracking of who did what is fundamental nowadays to allow any company to operate in a challenging environment, with a big pressure to deliver efficiently under the business rules. 

So, think about to adopt a platform that can easily set up processes, give access to team members that need to be involved in each specific task, implement business rules and workflows, and assure the register of all the information that you will need in the future.  Moreover, it allows you to adjust your processes, in a day-by-day basis, as you learn and measure the progress and the feedback of your teams and customers.

Scriptor Server by ViaTecla can be your partner to implement and set up a strong platform for Business Process and Knowledge Management. Share with us your challenges and ideas and let us help you to be more productive at any time, in any place.