Day-to-Day in organizations - HELL OR HEAVEN?
2017-02-15
Do you have a organized flow of information or are your organization based on mail and excel?
Organizations spend their day-to-day communicating with their customers, teams and partners. The majority of these interactions happen in an unstructured way, such as e-email, phone calls and conversations. This leads to processes without a structural flow or control that consume a significant amount of time, resulting in huge costs for the company.

Process digitization in the organization, through the definition and normalization of forms and data fields define clearly who the actors are and which data is required in each step of the process. This allows efficient communication between team members, customers and partners,  enabling autonomy to people and teams while also assuring quality and an agile flow of information. All these contributions result on better cost control while providing customer satisfaction and increased revenue.
 
With Scriptor Server, organizations can have their processes organized and systematized in a single platform where information can be accessed anytime and through any device; Users can create and manage their own views of information; Information can be analysed analytically and chronologically through the processes history, allowing users to know who did what and when; Managers can extract metrics and knowledge (high-level or detailed) on how processes are being treated and can create indicators, lists and dashboards that will help identify improvement points and increase profitability and customer satisfaction.




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